The things campaigns ask before they start.
Do I need a voter list to use KnockTurf?
No. Draw your territory on the map and KnockTurf counts the doors inside it, from municipal address data where it is available and from OpenStreetMap elsewhere. If your race issued you a list, such as a school trustee ward or a members-only roll, upload it and every authorised door is marked on the canvasser's map with the names of the people who live there, visible only to your campaign.
Do canvassers need to install anything?
No. KnockTurf is a web app. Canvassers open it in the browser on the phone they already carry, on iPhone or Android, sign in, and their map is there.
What counts as a chargeable visit?
A visit is charged when a canvasser saves it with something recorded. Saving an empty form is free and leaves the door open for the next round. Correcting a visit with the pencil within 24 hours updates it and is not charged again. A later visit to the same door is a new visit. Your first 200 visits are free, then $0.025 a visit on pay as you go.
What happens if credit runs out mid-shift?
Nothing stops. A canvasser at a door never meets a paywall: the balance may go below zero and settles on your next top-up. With a card saved, automatic top-up is on by default.
Can canvassers record a whole street at once?
Yes. When your list includes poll numbers, canvassers pick a poll and a street, tap the doors they knocked, and fill in the form once for up to 50 doors. Contact details are left out when several doors are recorded together.
Can we ask our own questions at the door?
Yes. You build the questionnaire: choice, yes/no, text, number, date, phone and email questions, with worked examples for trustee, councillor, provincial and state, real estate and advocacy campaigns. Change it mid-campaign and earlier answers are kept.
What happens when an area is finished?
Once 90% of its doors have a result, the area closes itself, records the completion date, and canvassers stop being directed to it. The last few doors are often unreachable, so waiting for 100% would keep sending people back to ground that is effectively done.
Can we export our results?
Yes. The campaign overview downloads whatever is on screen as a CSV: address, area, answers, canvasser and date, in your campaign's time zone.
Is our data separate from other campaigns?
Yes. Every area, canvasser, question and visit belongs to exactly one campaign, and that boundary is checked on every request.
Can we use KnockTurf outside North America?
The map, address search and door counts work anywhere in the world. Sign-up currently covers campaigns in Canada, the United States and Mexico; if you are campaigning elsewhere, contact us through the site and we will talk it through.
Is KnockTurf tied to any party?
No. It is deliberately neutral and serves campaigns and organisations of any affiliation.